Shipping FAQs
What is the Arc-Zone Freight Policy?
We do not offer "Free Shipping" on most items. Shipping charges are not free, you end up paying for the convenience of having your product delivered to you by paying up front, or by paying higher prices. Arc-Zone decided years ago to deliver quality products at a fair price without tricking folks into paying for "free shipping".
Shipping charges will be added to your order based on the shipping service you selected when the order was placed in our webstore. We offer a range of services and providers to give our customers a choice.
We can bill shipping charges direct to your UPS, FedEx or DHL account. If you have special shipping instructions, just let us know and we will do our best to provide you with a fast & fair response or quote. . . Our goal is to make it as easy as possible for you to ge the quality tools you need to get the job done!
Truck Freight Shipments:
Large or heavy items are palletized and shipped via freight carriers. These items are noted in the the webstore.
International Shipments
Prices do not include special export Customs, duties or fees. All charges including transportation, insurance, custom duties, local taxes, carrier notification to consignee, C.O.D. fees, will be paid by the buyer.
When Will I Get My Order?
Our goal is to ship your order quickly and accurately. We ship 76% of our orders complete within 1-2 days from the date the order was entered into our system. This does not include weekends or major U.S. holidays.
Ground, delivery time can range from 1-6 days, in the continental U.S. based on shipping method selected when your order was placed.