Posted by Robert Hernandez on Mar 18th 2025
Order & Shipment Updates
After-hours and weekend order or shipment updates are currently not available through the Joe Welder AI assistant. We are still working on integrating this information into our AI tools.
The Joe Welder assistant can still help with general information and product questions while our team is offline.
How to Get an Order Update
If you need an update on your order or shipment, please leave a message in our chat with your order number and contact information.
One of our welding specialists will review your request and respond with an update by email or phone during normal business hours: Monday–Friday, 8:00 AM – 4:40 PM PST.
